U-Haul®, the industry leader in DIY moving and self-storage, today announced an exclusive partnership with resident technology company Moved™.
The agreement includes exclusive rights for both U-Haul and Moved’s business-to-business-to-consumer (B2B2C) software, which streamlines the onboarding and offboarding process for tenants of multifamily communities.
It’s a first-of-its-kind commercial agreement for U-Haul, which has been providing movers with affordable mobility solutions since 1945. This also marks the first outside investment of U-Haul in a software firm.
The U-Haul Tenant Moving Services division is an ideal partner for Moved, which addresses the need of multifamily housing owner-operators to offer tenants an easy and efficient “one-stop shop” for move-in and move-out services.
“Renters have been turning to U-Haul for 78 years, and we’ve been there with the expertise to help,” stated John “JT” Taylor, President of U-Haul International.
“This partnership is another way for us to reach renters and make their moving experience better. It puts the world’s largest DIY moving fleet at their fingertips, as well as U-Haul self-storage, U-Box portable moving containers, moving supplies, and localized access to 7,000 Moving Help Service Providers® and 23,000 U-Haul rental locations. Putting customers first is what U-Haul is about. Moved is another way to help us achieve that.”
Renters move every two years on average. As the multifamily housing landscape continues to change, owner-operators face challenges like increasing costs, lower occupancy rates and evolving resident expectations.
When residents move in (or out) of apartments, they anticipate a smooth and user-friendly experience. Moved and U-Haul help alleviate stress and improve tenant satisfaction while providing the most cost-effective solutions.
Moved streamlines administrative tasks for management companies, reduces inefficiencies and, most importantly, provides a better moving experience for tenants.
“Moved is on a mission to eliminate stress from moving – for multifamily owners and operators, as well as their residents,” stated Adam Pittenger, CEO of Moved. “Partnering with an iconic brand like U-Haul marks a significant milestone in our journey to achieving that goal and delivering a world-class moving experience.”